Shipping & Returns



DOMESTIC SHIPPING and Handling (USA)

*For Priority Mail Service, Rosenstyle will not be held responsible for any damages or losses of merchandise.
*Shipping and handling charges are determined by the merchandise dollar amount of your purchase and calculated before taxes.

US Postal Service (Priority Flat Rate) Shipping and Handling Costs (in USD)

笘From $0 to $200.....$10
USPS-Produced Box: 8-5/8" x 5-3/8" x 1-5/8"
笘From $201.......$15
USPS-Produced Box: 13-5/8" x 11-7/8" x 3-3/8" or 11" x 8-1/2" x 5-1/2"

笘Dog and Cat Beds are for store pick up only.

Pick up orders .... FREE of shipping and handling charges.
Appointments must be made for pickup orders.
Please DO NOT COME without an appointment.

Rosenstyle Nails and Beauty
1014 S.PCH, Ste 101 , Redondo Beach , CA 90277
TEL ...1(310)316-5320
Email ... yukari@rosen-style.com 



INTERNATIONAL SHIPPING and Handling

Rosenstyle serves customers and ships to Canada and the other foreign countries.

For Priority Mail Service, Rosenstyle will not hold responsibility for any damages or loss of merchandise.*Shipping and handling charges are determined by the merchandise dollar amount of your purchase and calculated before taxes.

International Shipping and Handling Costs (in USD)
笘From $0 to $400 ...... $20
Priority Mailツョ International Small Flat Rate Box**
Maximum Value for Contents: $400.00
USPS-Produced Small Box: 8-5/8" x 5-3/8" x 1-5/8".
Maximum weight 4 pounds.

笘From $401 to .... $50
Priority Mailツョ International Medium Flat Rate Box
13-5/8" x 11-7/8" x 3-3/8"
11" x 8-1/2" x 5-1/2".
Maximum weight 20 pounds.



SHIPPING POLICY

Order Tracking
Once we process your order and ship out your order, we will send an order confirmation email to you with your common carrier shipment or order tracking number which provides the status of your shipment and estimated date and time of delivery. Items may arrive earlier than indicated. If the shipment has not arrived after the indicated delivery date, please contact the common carrier with your shipment or order tracking number to obtain delivery status on your order.

Lost or Damaged Parcels
We do our best to ensure accurate and timely delivery. Most parcels reach their destination promptly and without incident. However, we are not responsible for parcels lost, damaged, or stolen in transit. Please contact the common carrier used (information will be in your order confirmation email) to file a claim.

Undeliverable Parcel
If the common carrier is unable to deliver the shipment for any reason, whether unclaimed, refused, invalid or unknown address, or any other reason, we will, upon return of the shipment to us, charge a 20% restocking fee for the entire purchase price, less shipping and handling fees, which are non-refundable. If you wish for us to resend your shipment, you will be charged additional shipping charges.

Sales Tax and Other Fees
Rosenstyle shall automatically charge and withhold applicable sales tax of 8.75% for orders to be delivered to addresses within California. International customers are responsible for all applicable export taxes, custom fees, and other fees related to their order.

Returns and Exchanges POLICY



All items are made to order. ONCE AN ORDER HAS BEEN PLACED,
WE CANNOT MAKE ANY CHANGES NOR ACCEPT CANCELLATIONS.
Please verify that your order is correct before submitting.
 
We will only accept exchange requests for products that have manufacturing defects or damages.
Please notify us within 48 hours of delivery so that we can promptly assist you.
(e-mail us ; yukari@rosen-style.com )
ツIn such a case and solely at our discretion, you may be responsible for the cost of the return shipment to us.

Returns and exchanges are accepted on merchandise within 7 days of receipt upon the below criteria:
ツキツ Items have not been worn, used, washed, and/or altered. Item must be returned with original packaging and tags.
ツキツ Products must be returned in brand new, resalable condition.
ツキツ Products must not have dog hair, smells, stains on items, or any other sign of use.
ツキツ Original shipping charges non-refundable.



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